Australian institutions carry statutory duties on workplace conduct, psychosocial risk, and whistleblower protection. All three require documented evidence.
Australian institutions operate under explicit statutory obligations around workplace reporting, psychosocial hazard management, and protected disclosures. Yves provides the evidentiary infrastructure: submissions screened on arrival, scored for urgency, archived verbatim, and released only after named-operator authorisation.
10
Languages in this market
Read into one working corpus, every original preserved.
10
language communities represented in submissions to a single Sydney institution
AEST, UTC+10
Local time
Support in Australian business hours, Monday to Friday, with an on-call route for anything scored critical.
3
Named regimes
Yves is built to operate under all of them at once.
Submissions reach Sydney
in multiple languages.
Sydney's population includes large communities that do not primarily communicate in English. An English-only feedback channel in a public hospital or council excludes a significant portion of the people it is required to serve.
Language equity audit
Yves includes a language equity audit in every deployment: for each language in your corpus, it reports how many submissions arrived, how many were resolved, and the median resolution time. The output is a single number answering whether the language a submission arrived in affected how quickly it was acted on.
How the intake portal collects submissionsWhat makes a listening channel difficult to operate here
Psychosocial risk requiring documented evidence of active management
The Work Health and Safety duty to manage psychosocial hazards is satisfied by evidence, not assertion. A reporting channel with documented submission volumes, resolution rates, and operator response logs is direct evidence of an operational control.
Whistleblower policy compliance with documented utilisation
Eligible entities must operate a whistleblower policy and demonstrate it functions. Yves records submission intake, anonymous channel access, and the operator actions taken on each submission.
Non-English speaking communities excluded from single-language feedback channels
A feedback channel that processes only English submissions excludes the communities least able to use English-language services — the same communities most likely to encounter service failures.
Sectors with the highest feedback volume and compliance load
Local and state government, the public hospital networks, the university sector and financial services carry Australia's most documented listening obligations.
Built to run under
all of them at once.
Yves collects no identity, which is the strongest position available under every regime below. The names are here so your legal team can start from something concrete.
Where your data sits
Australia or a European region, fixed at provisioning.
Read the data protection positionPrivacy Act 1988 and the Australian Privacy Principles
The federal personal information regime. Anonymous collection sits at the strongest end of it.
Corporations Act whistleblower protections
The statutory framework requiring eligible entities to operate a whistleblower policy and protect disclosers.
Work Health and Safety psychosocial regulations
Duties around psychosocial hazards, for which a working reporting channel is direct evidence of control.
What Yves provides in Sydney
The same product everywhere, provisioned for this market on day one: your languages, your region, your sector taxonomy.
Your own isolated tenant
A dedicated database, a dedicated storage bucket and a dedicated console on your own subdomain. Your corpus is yours alone, and it stays inside the region you pick on day one.
A portal in every language your public speaks
One link, one QR code, one SMS shortcode. People write in the language they think in, and Yves reads all of it into a single working corpus while preserving each original verbatim.
A draft taxonomy built for your sector
You start with categories that match how your institution already talks about itself, drafted before your first message arrives and tuned in the first fortnight.
Twenty five decision-grade analytics
Every chart drills through to the exact messages behind it, and every share carries a confidence interval printed in the same type size as the number.
An evidence pack your board can read
A printable governance report with the integrity position stated: what was excluded, on what signal, and what the corpus looked like on either side of that call.
A named human on the approval gate
Every AI proposal, every published response and every database write passes a person, and that approval writes an audit row carrying their name.
Six operational commitments,
identical across every market.
Data residency: Australia or a European region, fixed at provisioning. · Support in Australian business hours, Monday to Friday, with an on-call route for anything scored critical.
Anonymity holds architecturally
A portal submission carries no network address, no tracker and no account. There is no field in your tenant that maps a message to a person, which is the only version of this promise that survives a lawful order.
Your data stays in the region you choose
Residency is set at provisioning and enforced at the infrastructure layer. Moving a tenant between regions takes a written instruction from you.
Integrity screening runs before anything is counted
Bot bursts, coordinated praise waves and near-duplicates are caught on arrival, and every catch stays readable, stays reversible, and shows the exact signal that fired.
Nothing is deleted to make a number look better
Quarantined content stays in your corpus in full. Permanent removal takes an administrator, a typed confirmation and an audit row with a name on it.
Every generated word is archived verbatim
Translations, summaries, drafts and forecasts are stored exactly as the model produced them, so any figure in a board pack can be traced back to the text it came from.
You can take everything with you
A full export of your corpus, your taxonomy, your analytics and your audit log, in open formats, on request, at any point in the agreement.
Each guarantee is verifiable inside the product from day one of a trial. Import your own corpus and test against these controls directly.
Start free trialAlso in Asia Pacific
Submit a sample corpus
and receive a verified finding.
We ingest submissions in all incoming languages, run integrity screening, score by urgency, and deliver the first verified finding within the same week. Support in Australian business hours, Monday to Friday, with an on-call route for anything scored critical.