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yves
Analytics

Decision-grade analytics.
Traceable to every source message.

Every chart in the Yves console connects directly to underlying verified submissions with active filters preserved. Leaders can directly inspect the verbatim reports, timestamps, and context driving every metric.

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Analytical views

Spanning volume demand, sentiment, operations, population reach, and data trust.

95%

Confidence intervals

Wilson score intervals and sample counts displayed on all proportional metrics.

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Sample size transparency

Explicit sample counts on every metric tile to prevent misinterpreting thin data.

Global

Timeframe scoping

Filter across 7, 14, 30, 90 days, historical ranges, or custom calendar bounds.

Statistical Rigor

Empirical precision built for executive and regulatory scrutiny.

Every aggregate metric in the console displays its sample size and a standard Wilson 95% confidence interval alongside the headline figure.

Originally engineered to meet statutory compliance requirements, statistical bounds prevent over-indexing on statistically insignificant shifts. By making sample uncertainty visible, leadership teams can focus discussions on verified operational patterns.

The visualization palette adheres to WCAG 2.1 AA contrast standards and color-blindness accessibility checks. Sentiment metrics utilize calibrated diverging palettes, ensuring clear, accessible interpretation across leadership and audit reviews.

Geospatial Telemetry

Atlas GIS · District Hotspots & Sovereign Territorial Tracking

Scrub through historical temporal timelines to isolate facility clusters, regional sentiment drops, and service delays in real time.

console.yves.africa/atlas
Atlas GIS · Sovereign Topology14 Monitored Facilities
On-Premise Mesh
Heatmap
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Northgate General

Lab callback handoff breakdown

Severity 9.2412 feedback reports
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Critical Hazard (≥7.0)
Elevated Risk (4.0–6.9)
Normal (under 4.0)
00:0006:0012:0018:0024:00
Statistical Risk Quantification

5×5 Enterprise Risk Matrix & Impact Scoring

Interactive multi-dimensional risk matrix mapping probability against operational severity, backed by Wilson 95% confidence intervals.

console.yves.africa/risks
Risk Register · 5×5 Impact Matrix5 High-Priority Signals
Impact (Severity) →Hover cell to inspect
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← Likelihood (Probability) →

Demand & Trajectory

Monitor submission volume and identify accelerating issues

Track incoming volume against rolling baseline averages, detect statistical anomalies, and identify categories with rapid week-over-week acceleration before they escalate.

  • Anomaly thresholds calculated automatically against historical institutional baselines
  • Trajectory matrix separates high-volume steady issues from low-volume rapidly accelerating emerging risks
  • One-click drill-through links every chart point to its underlying filtered submissions
Operational Resolution

Track case turnaround, aging, and resolution coverage

Comprehensive operational visibility covering queue burn-down rates, case aging, resolution time distributions (median and 90th percentile), and critical response coverage.

  • Resolution metrics track median and 90th percentile turnaround times rather than easily skewed averages
  • Unresolved urgent items highlighted with real-time counters and direct escalation paths
  • Time-of-day distribution heatmaps identify recurring peak friction windows across facility shifts
Channel Reach & Coverage

Evaluate population coverage and geographic distribution

Analyze language distribution, respondent demographics, submission timing, and regional variation measured against normalized location baselines.

  • Regional activity evaluated against localized historical baselines to account for facility size
  • Distinguish between broadening audience engagement and repeat submissions from existing respondents
  • Multilingual distribution tracking ensures resolution actions are distributed equitably across all language communities
Contextual Explanation

Automated statistical narratives for every panel.

Every dashboard panel provides an automated analytical summary explaining calculation methodology, statistical confidence, identified anomalies, and operational considerations, grounded solely in that chart's underlying data.

Specialized Views

Advanced analytical perspectives for executive review

Purpose-built visualization surfaces designed to reveal subtle systemic patterns, semantic shifts, and operational blind spots.

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High-urgency, low-volume quadrant

Volume plotted against urgency scores to surface critical, low-frequency reports that standard volume thresholds overlook.

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Semantic vector projection

Two-dimensional projection of topic vector embeddings, color-coded by sentiment and scaled by urgency, enabling visual discovery of adjacent concerns.

03

Topic evolution tracking

Monitors shifts in the semantic composition of categories over time, detecting when underlying operational issues change within a single label.

04

Post-resolution monitoring

Identifies categories marked as resolved where negative reports continue to arrive, flagging potential operational recurrence.

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Multi-touch sentiment arcs

Aggregates multi-submission sentiment trajectories over time using cryptographic device hashes, preserving complete respondent anonymity.

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System calibration scoreboard

Tracks calibration curves and Brier scores for automated predictions against verified operational outcomes.

“Reporting sample sizes and statistical intervals alongside headline figures eliminated debate over data validity and allowed leadership to focus on operational remediation.”

Head of Quality Assurance, Regulatory Standards Body

Questions

Asked often enough to answer here

Yes. Every view supports direct export to CSV, JSON, and Parquet. Automated data warehouse connectors also enable daily synchronization of raw submissions, translations, enrichments, and audit logs into your internal data stores.
Next step

Evaluate decision-grade feedback analytics
with your operational data.

Deploy a 7-day evaluation tenant with interactive drill-down, statistical confidence intervals, and automated reporting.