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yves
Contextual Deployment · Events

Real-time attendee and operations intelligence for multi-day congresses and expos.

Multi-day events operate on compressed operational cycles where post-event surveys arrive after critical remediation windows have closed. Yves unifies attendee, exhibitor, speaker, and crew feedback across 40 languages, clustering facility bottlenecks and safety reports in real time for immediate operational intervention.

Moment · Time window

72h

Total operating window

Quarterly review cadences are inapplicable in multi-day events. Yves executes semantic clustering passes within minutes, ensuring morning operational friction is remediated before the afternoon session.

Events with a fixed operating window. Feedback arriving after the event closes cannot change what happened on day two. Yves ingests, classifies, and routes signal while operations are still running.

Who writes to you here

The people reaching you
in this context.

Every group below submits through the same portal and is classified automatically into separate queues.

International congress delegatesKeynote speakers and session moderatorsExhibitors and corporate sponsorsVolunteer teams and event staffAttendees with accessibility requirementsAccredited media and analystsVenue operations and catering teams
What breaks and what Yves does

What conventional instruments miss, and how Yves addresses it

What breaks without an instrument

Post-event surveys arrive after operational intervention windows expire

Retrospective Net Promoter Scores measure post-hoc satisfaction but cannot alert operations leads to active AV failures, room capacity overflow, or catering deficits during the event.

Multilingual delegations encounter unilingual intake barriers

Standard English comment forms exclude international participants who withhold candid feedback unless provided native-language channels.

Conflicting sponsor and attendee feedback dilutes into generic averages

Exhibitor traffic deficits and attendee hall congestion cancel each other out in consolidated survey aggregates, masking specific operational failures.

Harassment and safety disclosures lack confidential reporting paths

High-consequence code of conduct violations and safety risks will only be reported through channels that guarantee verifiable anonymity.

What Yves does about it

Real-time operational triage before morning sessions conclude

Incoming messages are translated, urgency-scored, and semantically clustered within minutes, providing operations directors with ranked action items.

Universal QR deployment across credentials, screens, and signage

Zero-download, zero-account mobile intake allows delegates to report observations in their native dialect in under ten seconds.

Independent stakeholder stream classification

Delegates, keynote speakers, sponsors, volunteers, and facilities crews are categorized into distinct operational queues upon ingestion.

Immediate critical escalation for conduct and safety reports

Disclosures referencing harassment, medical emergencies, or physical hazards route directly to appointed safety directors with full evidentiary protection.

“We reallocated our two most oversubscribed technical sessions to the main auditorium on day two. The signal surfaced at 10:40 AM on day one.”

Operations Director, International Medical Congress

Day 1

operational morning when facility and scheduling bottlenecks are identified and resolved

Yves for Events

Test it against
your own records.

Run this deployment against a sample of your own messages or use it live during an upcoming event. A single-tenant instance is ready from day one.