Accessibility statement
Last updated 20 August 2026
The portal is the half of Yves that reaches an entire population, so accessibility is a product requirement rather than a compliance exercise. Here is exactly where we stand.
Found a barrier? Write to access@yves.africa and we will reply inside one working day with a fix or a date. Reports about the portal go straight to the top of the queue, because they affect the people we exist to reach.
01Standard we build to
WCAG 2.2 Level AA across the portal, the console and this website. The portal is held to the highest bar because it is used by an entire population, frequently on old handsets, often in difficult conditions.
02What is in place today
- Full keyboard operability across every interactive element, with a visible focus ring that meets contrast on both light and dark surfaces.
- Semantic landmarks, a skip link, and heading order that matches the visual order on every page.
- Text contrast at 4.5:1 or better for body copy and 3:1 for large display type, validated before anything ships.
- Form controls at sixteen pixels on small screens, so the keyboard behaves predictably on every handset.
- Motion honours prefers-reduced-motion, and every animation degrades to a static, legible state.
- Every chart carries a text alternative and a table view, because a colour-encoded series alone is a barrier.
- Colour is never the only carrier of meaning. Integrity verdicts, urgency and sentiment all carry a label as well as a hue.
03Screen readers we test against
VoiceOver on iOS and macOS, TalkBack on Android, and NVDA on Windows. The portal is tested on every release; the console is tested each quarter and on any change to a shared component.
04Language and reading level
Portal copy is written to a reading age of roughly eleven and translated by native speakers, because a form that only a confident reader can complete excludes exactly the population it was built for.
The on-device coach suggests clarity rather than requiring it. A message is always sendable exactly as written.
05Where we are still working
- Console chart interactions rely on a pointer for a small number of drill-through gestures. Keyboard equivalents are in build.
- High-contrast mode is available on the portal and comes to the console this year.
- Full audio description for Academy video content is in progress; transcripts and captions are complete today.
06Assessment
Assessed by our own team against WCAG 2.2 AA, with an independent audit commissioned annually. On Enterprise and Dedicated we will share the full audit report and the remediation plan.
07Contact
access@yves.africa. One working day, from a person, with a fix or a date attached.