Operational documentation.
Dedicated engineering support.
Comprehensive guides covering taxonomy configuration, multi-signal integrity screening, REST API integration, and compliance governance. Guaranteed SLA-backed engineering support on all tiers.
Getting started
12Tenant provisioning, institutional taxonomy sign-off, role-based access assignment, and physical touchpoint deployment.
Intake portals
9Custom branding, multilingual routing, statutory disclosures, intake channels, and on-device privacy controls.
Operations console
18Explorer filtering, drill-through evidence verification, remediation workflows, and executive reporting.
Integrity & screening
7Integrity verdicts, detection telemetry, false-positive release, and audited forensic purges.
Automated triage
11Triage proposals, operator authorization gates, calibration records, and Brier score tracking.
Security & governance
14Role-based permissions, purpose-based access logs, periodic recertification, and detection rules.
API & webhooks
16Authentication tokens, REST endpoints, cursor pagination, HMAC webhook verification, and rate limits.
Billing & plans
6Subscription tiers, volume allocations, annual billing contracts, and purchase order invoicing.
All operational services performing normally
Anonymous intake portals
99.99% · 90 days
Intelligence operations console
99.97% · 90 days
Automated enrichment workers
99.99% · 90 days
Semantic vector search endpoints
99.95% · 90 days
REST API and webhook dispatchers
99.98% · 90 days
Need technical assistance?
Dedicated technical support responds within one business day on Foundation, and within 1 hour for Sovereign and Enterprise contracts. Every ticket is handled directly by operational engineers.