Sovereign institutions require a defensible standard of evidence.
Abu Dhabi operates at the scale where a figure in a board paper becomes a figure in a national programme. Yves is built to support that: every share carries its confidence interval, every chart links to the underlying messages, and every evidence pack states what was excluded and on which signal.
8
Languages in this market
Read into one working corpus, every original preserved.
100%
of generated outputs archived verbatim and linked to the source submissions that produced them
GST, UTC+4
Local time
Support in Gulf business hours, Sunday to Thursday, with an on-call route for anything scored critical.
2
Named regimes
Yves is built to operate under all of them at once.
Submissions reach Abu Dhabi
in multiple languages.
Arabic and English carry official business. The population that uses public services daily writes in six more, and a programme measured only on the first two is measuring its own staff.
Language equity audit
Yves includes a language equity audit in every deployment: for each language in your corpus, it reports how many submissions arrived, how many were resolved, and the median resolution time. The output is a single number answering whether the language a submission arrived in affected how quickly it was acted on.
How the intake portal collects submissionsWhat makes a listening channel difficult to operate here
Metrics that must withstand ministerial scrutiny
A satisfaction figure without a sample size and a confidence interval cannot withstand a direct question about methodology. Yves attaches both to every metric in the same report view.
Programme evaluation across sites of unequal size
A national programme measured on raw submission volume ranks its largest site as lowest-performing every quarter. Yves compares each site against its own baseline, so high-severity signals are surfaced where they occur rather than masked by volume.
Decision records with long-term traceability
Every generated output is archived verbatim, and every operator approval is logged with the authorizing account name, so decisions remain traceable and auditable years after they were made.
Sectors with the highest feedback volume and compliance load
Public programmes, the energy sector and the sovereign health and education estates carry the deepest reporting obligations in the Emirate.
Built to run under
all of them at once.
Yves collects no identity, which is the strongest position available under every regime below. The names are here so your legal team can start from something concrete.
Where your data sits
UAE or a European region, fixed at provisioning.
Read the data protection positionUAE Federal Decree-Law No. 45 of 2021
The federal regime, applying to mainland entities across the Emirates.
ADGM Data Protection Regulations 2021
The Abu Dhabi Global Market framework for entities inside the financial free zone.
What Yves provides in Abu Dhabi
The same product everywhere, provisioned for this market on day one: your languages, your region, your sector taxonomy.
Your own isolated tenant
A dedicated database, a dedicated storage bucket and a dedicated console on your own subdomain. Your corpus is yours alone, and it stays inside the region you pick on day one.
A portal in every language your public speaks
One link, one QR code, one SMS shortcode. People write in the language they think in, and Yves reads all of it into a single working corpus while preserving each original verbatim.
A draft taxonomy built for your sector
You start with categories that match how your institution already talks about itself, drafted before your first message arrives and tuned in the first fortnight.
Twenty five decision-grade analytics
Every chart drills through to the exact messages behind it, and every share carries a confidence interval printed in the same type size as the number.
An evidence pack your board can read
A printable governance report with the integrity position stated: what was excluded, on what signal, and what the corpus looked like on either side of that call.
A named human on the approval gate
Every AI proposal, every published response and every database write passes a person, and that approval writes an audit row carrying their name.
Six operational commitments,
identical across every market.
Data residency: UAE or a European region, fixed at provisioning. · Support in Gulf business hours, Sunday to Thursday, with an on-call route for anything scored critical.
Anonymity holds architecturally
A portal submission carries no network address, no tracker and no account. There is no field in your tenant that maps a message to a person, which is the only version of this promise that survives a lawful order.
Your data stays in the region you choose
Residency is set at provisioning and enforced at the infrastructure layer. Moving a tenant between regions takes a written instruction from you.
Integrity screening runs before anything is counted
Bot bursts, coordinated praise waves and near-duplicates are caught on arrival, and every catch stays readable, stays reversible, and shows the exact signal that fired.
Nothing is deleted to make a number look better
Quarantined content stays in your corpus in full. Permanent removal takes an administrator, a typed confirmation and an audit row with a name on it.
Every generated word is archived verbatim
Translations, summaries, drafts and forecasts are stored exactly as the model produced them, so any figure in a board pack can be traced back to the text it came from.
You can take everything with you
A full export of your corpus, your taxonomy, your analytics and your audit log, in open formats, on request, at any point in the agreement.
Each guarantee is verifiable inside the product from day one of a trial. Import your own corpus and test against these controls directly.
Start free trialAlso in Gulf
Submit a sample corpus
and receive a verified finding.
We ingest submissions in all incoming languages, run integrity screening, score by urgency, and deliver the first verified finding within the same week. Support in Gulf business hours, Sunday to Thursday, with an on-call route for anything scored critical.